Combined Sewer Overflow Program

Getting the Word Out about Sewers
Seattle Public Utilities is undertaking an aggressive, $500 million effort to prevent combined sewer overflows and hired PRR to lead the communications and public involvement. With public involvement guidelines and messaging grounded in sound research and best public involvement practices, PRR has prepared Seattle Public Utilities to take on a massive investment in Seattle’s future.
Public Involvement Planning
Conducted public opinion and best practices research to inform the Public Involvement Plan that SPU will tailor for all of its CSO projects.
Community Workshop Facilitation
Planned and led community workshops to address concerns about siting a storage tank facility in the North Henderson basin.
Social Marketing
Fostered a positive public perception of SPU's efforts to reduce CSOs, improve water quality, and spend taxpayer and ratepayer dollars wisely.
Environmental Justice Expertise
Educated ratepayers about the benefits of the CSO program to them.
